Privacy Policy
Last updated: February 22, 2026
YardPass (“we”, “us”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have. This policy applies to our website (yardpass.ca) and to payments processed for YardPass services.
What we collect
- Contact details: name, email, phone number.
- Service details: service address and any notes you provide about access (for example gate codes).
- Payment details: payments are processed by Stripe. We do not store your full card number on our servers.
- Website data: basic technical data like device type, browser, and pages visited (to keep the site working and improve it).
How we use your information
- To schedule and deliver lawn mowing services.
- To contact you about scheduling, route updates, weather delays, and service changes.
- To process payments, send receipts, and handle refunds or disputes.
- To improve our website and customer experience.
- To meet legal and tax requirements (for example, keeping invoices/records).
Payments and Stripe
We use Stripe to process payments and subscriptions. When you pay, Stripe collects and processes your payment information and may collect billing details to calculate tax and prevent fraud. Stripe’s use of your information is governed by Stripe’s own policies.
Sharing your information
We do not sell your personal information. We may share information only when necessary:
- Service providers: payment processing (Stripe) and tools needed to operate the business.
- Legal/tax: if required by law, or to protect our rights and safety.
Retention
We keep information only as long as needed for service delivery, customer support, and legal/tax record-keeping.
Your choices
- You can request access to, correction of, or deletion of your personal information (subject to legal record-keeping rules).
- You can cancel your subscription according to our Terms.
Security
We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, but we work to reduce risk.
Contact
If you have questions about this policy, contact us at hello@yardpass.ca.